Upsell
Move customers up to the better option, right when they are ready.
OkieUpsell · Cross-sell · Resell
Every name in your CRMis a sale not yet closed.
We turn the names in your CRM back into revenue: upsell, cross-sell and resell to customers who already know your brand, by phone and LINE.
What we do
Before chasing new customers, start with the ones who already buy from you.
Cross-sell
Complete what they bought with what goes with it.
Resell
Call at the right moment in the buying cycle, and they come back.
CRM
Data decides who to call, when, and with what. No guesswork dialing.
Why existing customers
Someone who has bought once is one call away from buying again.
01
They already know you
The trust your brand has built does not start from zero.
02
The data shows the way
Purchase history shows who is ready to upgrade, who needs the matching product and who is due to buy again.
03
Past spend keeps working
The budget spent to win each customer keeps paying back, sale after sale.
Where we draw the line
Clear from the first call, for the brand and for the person on the line.
We do
- Call a brand's existing customers from its CRM
- Upsell, cross-sell and resell based on purchase history
- Follow up on LINE when customers prefer it
- Log every call outcome back into the brand's CRM
We don't
- Not a general inbound call center
- No contact lists that did not come from the brand's CRM
- No selling or passing on customer data
- Never ask for passwords, one-time codes or PINs
- Stop contacting a customer as soon as they ask
How we work
Every call starts with data. Every result goes back to the CRM.
- 01
CRM
Read the brand's customer base.
- 02
Target
Pick the people and offers that fit their purchase history.
- 03
Call
Call customers and follow up on LINE.
- 04
Close
Close the upsell, cross-sell or resell.
- 05
Report
Every outcome goes back into the brand's CRM.
FAQ
What brands and customers ask before we talk.
Which brands does Okie work with?
Brands with existing customers in a CRM that want more sales from them through upsell, cross-sell or repeat purchases.
Is the brand's customer data safe?
The brand owns the data. Okie uses it only under the brand's contract and instructions, under Thailand's Personal Data Protection Act, and never sells it.
What if a customer does not want more calls?
They can tell our staff during the call, or tell us by phone, LINE or email. We stop marketing contact and let the brand know.
How do we start working with Okie?
Call 02 055 6551 or message LINE @iam-okie to talk about your customer base and goals.
Company
- Company name
- OKIE CORP CO., LTD.
- Registration no.
- 0115566033881
- Office address
- Ritrat Building, Floors 6–7, Ramkhamhaeng Road, Hua Mak, Bang Kapi, Bangkok 10240, Thailand
Let's
call.
Your next sale is already in your CRM. Let's talk about where to start.